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Sending in your flexible endoscope
for repair is easy
 

Simply send your flexible scope with a completed Repair PDF Form to:
 

Instrument Specialists, Inc.
32390 IH-10 West
Boerne, Texas  78006-9214
(800) 537-1945
 

Discuss your flexible scope repairs with an ISI technician at 1-800-537-1945 or use our Info Request Form.


 

The ISI flexible endoscope repair process

Upon arrival, an ISI technician inspects your flexible endoscope and makes note of any and all defects. We then provide you with a detailed customer quote. Always aware that hospitals and clinics operate within pre-set budgets, we work with you
to prioritize repairs when necessary. After customer approval, the ISI technician begins the exacting process of endoscopy repair using manufacturer’s parts or quality OEM equivalents. Once serviced, the flexible endoscope must pass a rigorous final inspection before leaving our lab. That’s the key to ISI success: no endoscope leaves our lab until it is right.

 

ISI flexible endoscope repair turn-around time is fast – usually one to three days – with insured shipping and handling.


 

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ISI will save your facility thousands of dollars in surgical equipment repair costs. Our highly trained technicians use only quality parts from the manufacturer or time-test equivalents. We back our work with the ISI warranty and offer loaner equipment to our repair customers. ISI Medical Equipment Service is a division of Instrument Specialists.

1-800-537-1945 / FAX (830) 249-9433 / 32390 IH-10 Boerne, TX 78006-9214

Copyright © 2009 Instrument Specialists, Inc. All rights reserved.

The delicate work of scope repair in progress