Simply send your flexible scope with a completed Repair PDF Form to:
 

Instrument Specialists, Inc.
32390 IH-10 West
Boerne, Texas  78006-9214
(800) 537-1945
 

Discuss your flexible scope repairs with an ISI technician at 1-800-537-1945 or use our Info Request Form.

The ISI flexible endoscope repair process

Upon arrival, an ISI technician inspects your flexible endoscope and makes note of any and all defects. We then provide you with a detailed customer quote. Always aware that hospitals and clinics operate within pre-set budgets, we work with you
to prioritize repairs when necessary. After customer approval, the ISI technician begins the exacting process of endoscopy repair using manufacturer’s parts or quality OEM equivalents. Once serviced, the flexible endoscope must pass a rigorous final inspection before leaving our lab. That’s the key to ISI success: no endoscope leaves our lab until it is right.

ISI flexible endoscope repair turn-around time is fast – usually one to three days – with insured shipping and handling.