ISI loans pneumatic, electrical and battery powered hand-pieces

	Powered Hand Piece Repairs

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ISI loaner information

Loaner availability
Loaners are provided for customers that utilize the repair services of Instrument Specialists, Inc. While it is nearly impossible to have a loaner scope for all the various manufacturers, makes and models, ISI is constantly adding to our loaner pool for customers' use.

Call us at 1-800-537-1945.

Terms and conditions of ISI loaner program ensure better loaner service and availability to all of our customers:
=	ISI will only provide loaners for equipment sent to us for repair.
=	A purchase order number must be provided at the time of loaner request.
=	The customer has five (5) business days to provide authorization to proceed with repairs as quoted. Equipment that has not been approved for repair after this time will be returned to the facility unless other arrangements are approved by ISI management.
=	The customer shall return all loaner equipment to ISI within two (2) business days after receiving the repaired equipment.
=	Loaners not returned as required will be subject to a late-return charge of $50.00 per day. These charges will be billed to the purchase order assigned to the loaner.

Shipping
When a loaner is available, the loaner scope will be shipped Fed Ex Priority that day. ISI will enclose with the loaner a pre-printed Fed Ex Manifest for return shipping when the customer’s repaired scope is received. Contracted customers will incur no shipping costs and all shipping boxes will be provided free of charge.

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ISO Certificates: ISO 13485:2003 ISO 9001:2000

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ISI Medical & O.R. Products provides specialty surgical tables, surgical accessories for hand and upper extremities and a complete line of instrument cleaning brushes and care solutions. ISI Medical & O.R. Products is a division of Instrument Specialists, Inc.