Sending in your pneumatic, electrical
and
battery powered handpieces for
repair is easy
Simply send your medical equipment with
a completed
Repair PDF Form
to:
Instrument Specialists, Inc.
32390 IH-10 West
Boerne, Texas 78006-9214
(800) 537-1945
Discuss your
medical equipment repairs with an
ISI technician
at 1-800-537-1945 or use our Info Request Form.
The
ISI repair process
Upon arrival, an ISI technician inspects your medical equipment and
makes note of any and all defects. We then provide you with a detailed
customer quote. Always aware that hospitals and clinics operate within
pre-set budgets, we work with you
to prioritize repairs when necessary. After customer approval, the ISI
technician begins the repair process using
manufacturer’s parts or quality OEM equivalents. Once serviced, the unit must pass a rigorous final inspection before leaving our
lab. That’s the key to ISI success: no medical equipment leaves our lab until it
is right.
ISI repair turn-around time is fast – usually one to three
days – with insured shipping and handling.
ISI will save your facility thousands of
dollars in surgical equipment repair costs. Our highly trained
technicians use only quality parts from the manufacturer or
time-test equivalents. We back our work with the ISI warranty
and offer loaner equipment to our repair customers. ISI Medical
Equipment Service is a division of Instrument Specialists.